Freeworks in Free, no customer data

What sells, what sits on the shelf and what people buy together

You ask about sales in plain words, and the chat counts from your orders and answers with a report. No customer data, no spreadsheets and no time limit in Free.

LAMPIARNIA, OCTOBER

Luna solar lamp ×31€1,395
Sora lantern ×18€630
Koi string lights ×11€319
Mounting pegs ×27€108
TOTAL€2,452

A sample report from the demo store. Customer data never goes into the report.

report 1 of 3, Lampiarnia demo store
  • 0

    customer data in reports

  • Free

    with no time limit

  • 180 days

    default period for products bought together

  • 1 question

    instead of a spreadsheet with an order export

What you can do in this area

Sales reports work in Free and in Pro. The chat counts from valid orders in your store, without names, emails or addresses.

Chat tools in this area: Product sales, Bought together

List of all PrestaShop tools
  • Bestsellers“What sold best in October?”
  • Bought together“What do customers buy together with the Luna lamp?”
  • Products that don't sell“What hasn't sold for a month?”
  • Comparing periods“How did October compare with September?”
  • Season“When did lantern sales start last year?”

From report to action

Free tells you what is happening. Pro turns it into a change: related products, a promotion on what doesn't sell, or better photos. Related products and promotions are saved once the Sales switch is on.

Card status: waiting for your “yes”
Pro: the same conversationrelated products
  • new version: Luna: mounting pegs as a related product
  • new version: Luna: spare battery as a related product

Questions

Does the report show customer data?

No. Reports count products and amounts, without names, emails or addresses.

Does it work in Free?

Yes, with no time limit.

Where does the chat get the data?

From valid orders in your store, at the moment you ask.

Will it replace analytics tools?

No. It answers questions about sales in your store; website traffic stays in your analytics tools.

The module launches 29 October

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