Contact & support
Questions before buying, help with installation or a problem with your licence. Write to us: we reply within 1 business day, in English or Polish.
Before you buy
Not sure TellMyShop fits your store? Write to [email protected]. Tell us your PrestaShop version and what you want to hand over to the chat, and we'll tell you honestly whether it will work.
Help after you buy
Installation, licence key, connecting Claude or ChatGPT: [email protected]. We answer on business days, Monday to Friday, 9:00–17:00 CET, within 1 business day.
Security
Found a security issue in the module or on this site? Write to [email protected]. Please don't post it publicly before we reply.
Refunds
Changed your mind? Within 7 days of payment, write to [email protected] from the email you bought with and give your order number or the start of your license key. You don't need to give a reason. We refund the full amount to the original payment method within 14 days.
Seller details
SEMownia Szymon Sanecznik, ul. Twarda 44, 00-831 Warsaw, Poland. Tax ID (NIP) 6422931698, REGON 241319812.